Analytical CRM

CRM Software Chennai, Bangalore, Mumbai, Delhi, Hyderabad, Kochin, Kerala, Ahmedabad, India - Best CRM Software Chennai, Bangalore, Mumbai, Delhi, Hyderabad, Kochin, Kerala, Ahmedabad, India- Best CRM System - Best Customer Relationship Management Software - Leading CRM Software Chennai, Bangalore, Mumbai, Delhi, Hyderabad, Kochin, Kerala, Ahmedabad, India

nTireCRM has Analytical capabilities. Every customer is segmented into multiple parameters like Gender, Age Group, Geography, Industry, and Education etc.

Each Interaction is also parameter into categories, sub categories (up to "n" levels), source, critically, mode etc.

Data can be analysis based on any of the parameters on any functions quickly. nTireCRM delivers reports on a HTML 5.0 based platform  which results into access of reports from any devices including Mobiles, iPad, Tablets, Laptops etc. irrespective of their Operating System. Further nTireCRM delivers 2D / 3D moving charts, data reports and Letter based reports which are exportable to PDF, Word, Excel or any delimited  files.

nTireCRM has got a Unique Business Decision Reporting (BDR) tool that displays data of related subject into multiple windows  with user controlled view of them. For example,

Looking into a Customer Interaction BDR, it may have 9- 12 objects or dash lets like

1.  Total Interactions vs. Resolved. % of Closure and below a month-on-month line chart

2.  Year on Year comparison of the above data

3.  Quarter on Quarter comparison of the above data

4.  Product wise- Top 10 Products Incidents

5.  Year on Year comparison of point 4

6.  Quarter on Quarter comparison of point 4

7.  Source I Channel Wise Incidents

8.  Year on Year comparison of point 7

9.  Quarter on Quarter comparison of point 7

And many more windows can be added....

Now the uniqueness is, when the user clicks on the window 1on any month on the month-on-month chart, all windows will refresh the data specific to the selected month. Or when the user clicks on window 4 on any product, all windows will refresh the data specific to the selected product.

Likewise, user can select any data point on any of the window and all windows will refresh to the related data point and display information. This is a great benefit to the decision making official as they have complete- crisp- accurate view of the information as per the requirement for making quick business decisions.

Advantages Of our Reporting Module

• Fastest of All available reporting engines. Ensures any report is loaded within seconds.
• Mutex Technology ensures optimistic handling of connections for reports.
• Reports can be exported to Excel, Word, PDF, stand delimitated csv files like comma, tab etc., or any delimitated csv file using any key in your key board.
• No. of rows display is configurable by the users while viewing the report.
• User can sort any column header.
• Offer cross-tab dynamic reports- No need to change the report in case of addition or deletion of any status field etc. in backend.
• User can customize the columns to be viewed.
• Supports data and graphical reports.
• Reports can be configured to send automatically through emails to the configured user types.
• Templates - easy for creation of new additional reports.
• User Friendly GUI for generation of letter like reports to be sent to customers.
• No need for any GUI design of any reports. Only queries, our engine will automatically design the report in a most meaningful way and display.

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